Surpassing Expectations


Amber, a new Mayo Clinic patient, has been amazed with her experiences here.

She expressed, “I have a lot of experience with different health systems across the United States, and this model is not seen anywhere else.”

Listen to more of her observations below to see how Mayo Clinic has surpassed her expectations.

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One Response to “Surpassing Expectations”

  1. nancy Says:

    Unmet expectations– Your experience was far different than ours and we had been to three top medical centers. Mayo has great doctors, effective diagnosis, but very poor communication and collaboration in the ongoing treatment of complex medical issues–which ironically is what they rest their reputation on. Their process issues caused my husbands needed surgery to be postponed as they had not run a needed pre-surgical test ( which he passed). He died four days after the original surgery date–and now the Mayo legal staff is involved in manipulating the cause of death. My advice–watch your back–at Mayo, and don’t be lulled into a false sense of security by their reputation and beautiful facilities.

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