Posts Tagged ‘Nurses’

Sharing nursing knowledge

August 11, 2010

Nurse publishing can significantly impact the quality of life for a patient. As registered nurses, we coordinate the care of our patients every day; however, we also impact patient care through collegial information sharing. The article, “Carnitine Deficiency: Implications for OR Nurses,” is one such example of how registered nurses’ scholarly activities and contributions to the nursing profession impact individual patient lives.

Chris Wolf, R.N., a registered staff nurse in Mayo’s Pre-Operative/Outpatient/Perianesthesia Care Unit, and Elizabeth Pestka, R.N., a clinical nurse specialist in Mayo’s Medical Psychiatric Program and a leader in nursing genomics at Mayo Clinic, published their article on carnitine deficiency in the July issue of OR Nurse 2009. The information in their article impacted a person’s quality of life halfway across the country.

Chris Helner of Pennsylvania, was plagued with a variety of symptoms that made it difficult for him to lead a healthy life. As a direct result of his mother reading the Wolf and Pestka article, Helner has now visited Mayo Clinic’s Rochester campus and has been able to reduce many of the symptoms caused by his carnitine deficiency diagnosis.

Elizabeth Thompson, R.N., editor-in chief of OR Nurse 2010 and nursing education specialist for orthopedic surgery at Saint Marys Hospital, believes this article is a testament to the power of publishing scholarly nursing knowledge.  Registered nurses often underestimate the breadth of their knowledge base and the impact their individual and collective expertise can have on their colleagues and patient outcomes.

Doreen Frusti, R.N., chair, Department of Nursing at Mayo Clinic’s Rochester campus, champions and fully supports nursing research, scholarly activity, and the continued advancement of the professional nurse.

I recently had the opportunity to visit with Chris Wolf and Elizabeth Thompson and invite you to watch the video below.

You can learn more about nursing opportunities at Mayo Clinic here.

This article was submitted by Mark LaMaster, Nursing Placement Coordinator, Office of Nursing Placement and Career Development at Mayo Clinic in Minnesota.

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Our organizational heart is our competitive advantage

February 1, 2010

In late 2009, Mayo Clinic was named an America’s Best Hospital by U.S. News & World Report. Patients who were surveyed said Mayo’s nursing staff in Phoenix, Arizona, “always listen carefully, give clear explanations and are courteous.”

Barbara, a registered nurse at Mayo’s hospital in Phoenix, shares her perspective on our competitive advantage below:

Following a recent Phoenix Coyotes game, my husband and I were waiting in line for a table at a restaurant close to the hockey arena. An elderly couple, Bill and Elaine, sat down next to us at the bar. During our conversation, we learned that they were from Winnipeg and have spent each winter in Phoenix for more than a decade. When I asked why they chose Arizona, Bill quickly responded, “Mayo Clinic.” Elaine smiled and added, “… and the hockey.” And ever since their team relocated to Phoenix, they’ve made it a point to never miss a “home game.”

It was during the winter of 1999 that Elaine began having chest discomfort during the games. It turns out that she, like myself, is a loyal fan who takes her hockey seriously.

A friend told them about a local Mayo Clinic primary care office and Elaine made an appointment since the “discomfort had become more bothersome.” After an EKG was done, the doctor called an ambulance and sent her immediately to the emergency department — she was having a heart attack.

They both expressed gratitude for Mayo Clinic and the care provided there. Bill remembered, “those were some of the smartest, kindest people I’ve ever met … they saved my bride. We’ll never go anywhere else.” At that moment my husband got a page – our table was ready. We said our good-byes and shared good wishes for our hockey team that brought us together that evening.

Fan loyalty. Not easy to earn and even harder to sustain. Yet once your heart is engaged, loyalty will propel you thousands of miles outside your comfort zone. Your priorities shift and you keep coming back for more. Bill and Elaine are only two of Mayo Clinic’s loyal fans among millions across the globe.

Recently, through a satisfaction survey, patients named Mayo Clinic, the top hospital for nursing care in U.S. News and World Report’s America’s Best Hospitals ranking. Mayo Clinic Hospital shines and carries on the tradition founded by the Mayo family over a century ago: the needs of the patient are the only needs to be considered. A cornerstone that guides our decision-making is “business as usual.” Among the many honors and accolades received by our organization by peers or colleagues, this distinction demonstrates that patients feel that they are our priority.

It is often a smile, a hand on the shoulder or the shared tears of our compassionate staff members that patients and their loved ones remember long after they have left us. In our inherently stressful, emotionally charged environment, often it’s not what patients hear us say, but how they feel when they’re in our presence. They can sense our dedication and caring as we support them on their healing journey. In my opinion, it’s our “organizational heart” that sets us apart from our counterparts.

As patients of Mayo Clinic, my husband and I have consistently received quality care delivered by professionals who serve as exceptional ambassadors of the Mayo Clinic name. We’re grateful to each staff member who has cared for us over the years. And we agree with Bill and Elaine – “we’ll never go anywhere else.” In the same way, I’ve worked in several hospitals during my 25-year R.N. career and realize that work relationships are crucial to job satisfaction and retention. I feel privileged to be part of a team of professionals — a family, who offers our patients innovative, evidence-based health care while always keeping in mind the art and heart, of healing.

To learn more about the rankings of our Arizona, Minnesota and Florida locations, visit the U.S. News & World Report web site.

This post was submitted by Phyllis Y. (Yvette) Martin, a recruitment strategist in human resources, Mayo Clinic, Arizona.

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Walking in Rhythm

June 10, 2009

You often hear the old adage that nurses are caring and compassionate. It’s true, but what does it mean? How do you show it, how do you express it, and what defines compassion and caring? Transplant Services on Mayo 3 South on the Florida campus has a clear understanding of this terminology. (more…)

End-of-life Care at Mayo Clinic: The needs of the patient come first

April 8, 2009

The following letter was sent to Mayo Clinic leaders by two Mayo employees, Don and Sharon Gabrielson, about the care Don’s mother received from Mayo Clinic during her last days.

Dear Colleagues,

On March 13, 2009 we brought our 81 year old mother, Ruth Gabrielson, to St. Marys Emergency Room. In a few short hours we learned that she had a perforated bowel and bilateral pulmonary embolisms. She was alert and oriented, and capable of making decisions about her care and next steps. Given her age and the high risk of surgery, as well as the diminished quality of life that she would have afterward, she courageously made the decision to decline the surgery and let nature take its course. This meant that within a matter of days, she would die from infection.

She was admitted to Domitilla 6 and from that point on, we focused on the plan for palliative care. Dr. Siddarth Singh was kind and caring, and spent a significant amount of time with all of us discussing options, and being truly transparent about what we could expect. He was a godsend in helping us to begin to formulate a plan knowing that Mom’s primary goal was to be kept comfortable.

The next morning we met the entire team of GI physicians: Drs. Chang, Oxentenko, and Loftus who provided more information in the most compassionate and empathetic manner we have ever witnessed. Mom made the decision to remain in the hospital and receive hospice care on Joseph 3 where she was then transferred later that morning. The hospice room was a blessing, it was decorated beautifully, and had a warm, homelike feel with all the amenities we needed. We were so grateful that mom could spend her final days in such a beautiful environment with plenty of room to accommodate her family.

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Mayo’s Men in Nursing

February 27, 2009

If you have been a patient at Mayo in recent years, you may have been taken care of by a male nurse.  This is because Mayo employs nearly double the national average of male nurses.  In fact, Mayo received the 2008 “Best Workplace for Men in Nursing Award” presented by the American Assembly for Men in Nursing (AAMN).

According to the AAMN website, the purpose of the award is: “To recognize employers that have implemented significant efforts in recruiting and retaining men in a workplace culture supportive of men in nursing and at all levels of nursing practice.”

Mayo’s men in nursing are represented as staff nurses, nursing education specialists, nurse anesthetists, nurse managers and supervisors, and many other specialties.  As a nurse at Mayo, I have had the opportunity to work with some of the best nurses in the world, both male and female.  No matter the gender, nursing is a challenging and rewarding profession that I would recommend to anyone interested in pursuing nursing as a career.  The Department of Nursing at Mayo is committed to excellence which is evidenced not only by the various awards it has received, but most importantly, by the outstanding care we provide to our patients.

Dale Pfrimmer and Heidi Shedenhelm, Department of Nursing Administration, accept the "Best Workplace for Men in Nursing" award

Dale Pfrimmer and Heidi Shedenhelm, Department of Nursing Administration, accept the "Best Workplace for Men in Nursing" award